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Utility Billing
Billing Goals
Our goal is to provide quality customer service to the citizens of Daytona Beach. We are responsible for all monthly billing and collection of water, sewer, solid waste, recycling and stormwater accounts.

Office Operations
Our regular business hours are 8:00 a.m. to 4:30 p.m., Monday through Friday. To better serve you, we suggest you come in or call between 8:00 a.m. and 12:00 p.m. or 2:00 p.m. to 4:30 p.m. to avoid the lunch-hour rush.

Important information about past due accounts
If your service has been disconnected or is in jeopardy of being turned off, please call our office at (386) 671-8100, Monday through Friday from 8 a.m. to 4:30 p.m., and speak with a Customer Service Representative after making your online payment. If your payment is made after 3 p.m., your utility service will be restored on the following business day.    


Rebecca Johnson

Rebecca Johnson

Manager, Utility Billing
Email

301 S. Ridgewood Ave.
Room 176
Daytona Beach, FL 32114

Ph: (386) 671-8100
Fx: (386) 671-8115

Hours
Monday - Friday
8:00 am - 4:30 pm

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